aAngryBlackLady at the Inhumane and Harmful Care Received at Tufts Medical Center ED

Have you ever tweeted a story? I am going to try to tweet my 17 hours stay at Tufts Medical Center. The link will take you to my tweets #aAngryBlackLady


This is my story! My story about how multi-factorial –—age, race, ethnicity, gender, perceived alcoholism. perceived mental disorder, disability and racism resulted in discrimination and malpractice at Tufts Medical Center Emergency Department.

Data received from Tuft’s attorney exempt from public disclosure is shown.  I received nothing from the court nor did I sign any form agreeing to such terms; I do not feel bounded by them.  Moreover, why should their employees be protected and not me?  I received my medical records with  the names of the providers responsible for my lack of care in the ED redacted (crossed-out).  Why?   Clearly, they had reason to hide their names.

They LIED, and I did not know their identities until a month before an appeal hearing with MCAD.  The crew who laughed mockingly at me knew all my identifiers and I was not allowed to know the names of the people who abused me in the ED at Tuft Medical Center.

Are health care providers not required to show their identity ? Tufts Patient Bill of Rights stated clearly all employees are required to identify themselves.   Why was my medical records redacted to conceal the names of my medical providers?  

Conflicting Stories Between Boston EMS and Tufts Medical Center ED

The EMS run sheet is available  below.   EMS documentation directly conflicts Tufts Medical Center ED.

  EMS  obtained a history and performed a physical without  difficulty.  Yet  Tufts Medical Center  ED so-called professionals was unable.  The doctor and the nurse all lied stating they could not obtain a history  because I was allegedly “uncooperative.”   Then went on to fabricate   the usual  black stereotype history without knowing anything about me;  based solely on my color, gender,  age,  disability, medications and the fact that I stated I had a glass of wine which meant I was an alcoholic.

An Aside:  At no point in any corespondence did Tufts staff or any representative acknowledge or address me by my title, DR.   I  worked  over 20 years  in the EDs.  MY CV enclosed.  Also, in  Littler’s (Tufts Medical Center Attorney) letter,  I am not addressed or recognized as a physician.  As a matter of fact, the crew in the ED became sadistic when I finally told them I was ER physician and  hoped it would stop the brutality,  but it did not.

The LIE Exposed

Tufts Medical Center sworn legal documents state I was “shouting” racial slang.   How could I shout with shattered fractures on both sides of my jaw plus a dislocated of of my TMJ as well as a bleeding chin laceration.

Also, note that I am described as uncooperative, unruly, and belligerent.  This is inconsistent with the ability to start a hep lock after multiple sticks, draw at least 5-6 tubes of blood including a type and cross-match for urgent surgery.   Then send me to radiology where I was alone with the tech who performed  a Head CT, a C-Spine, and facial films without sedation or difficulty.   This is Impossible without sedation  or restraints.

There are other contradictory statements by Tufts Medical Center, none supported by EVIDENCE–a fact ignored by the State of MA, represented by MCAD.      More disturbing are the conflicts of interest and the lack of documentation or any investigation with a decision of insufficient evidence.

Had a full medical evaluation been performed in the ED as is routinely done, an admission to telemetry for syncope along with an EKG and a physical exam with a history would have detected my fatigue that day and recent onset of palpitations.  However the crew laughed when I tried to provide that history.  Then ignored me completely by leaving me alone without addressing my pain or wound.

Had I received appropriate  care, a second admission would have been spared:  A  hypertensive encephalopathy  with right sided weakness and aphasia.  Even asimple discharge instructions could have averted this second admission which left me with residual symptoms.   Discharge instructions that included holding   medications until PCP follow up, blood pressure monitoring and communication with my PCP or neurologist at MGH.

I received none of that. I experienced why minority women regardless of education or status have higher infancy death  rates than  all of women despite social  class.



#discrimination #malpractice #patientsafety #civilrights #patients  #hospitals #physicians

Littler Document


Related Articles:

MY MCAD HEARING TODAY https://failuretolisten.com/2014/01/21/my-mcad-hearing-today/

LIES AND PERJURY: THE LITTLER DOCUMENT https://failuretolisten.com/2014/01/23/lies-and-perjury-the-littler-document/

WHICH CHART IS MY REAL CHART? https://failuretolisten.com/2014/01/16/which-chart-is-my-real-chart/

Link will take you to my twitter feeds —  start on October 31,  2013 (bottom up).

EMS run sheet:  note bleeding and possible loss of consciousness
EMS run sheet: note bleeding and possible loss of consciousness Note no mention of being uncooperative. I walked from my apartment to the gurney outside the building. Also note the low blood sugar in the 50’s


Interesting, I could shout profanities with bilateral open fractures as well as a TMJ dislocation ,  all pointing to significant head trauma despite a normal CT scan and MRI.  I could not open my mouth, they couldn’t understand why, they figured I must be drunk and abusing my medications.   No one  entertained any other diagnoses.  No one re-evaluated  me during my 17-hour stay at the  Tufts Medical Center Emergency Department.    And I do not care what documents they forge or conjure!  But no one sees this but me…


They ignored me and when they didn’t, they laughed and made fun of me.  Unfortunately I could not identify the nurses nor the incompetent Indian doctor in a line up.   But their names are finally available to me after attempts by Tufts to deny me full medical records despite repeated request.  After over year late,  I received another record that was different from the first medical record as well as not inclusive of the first medical record.  The  following link is a video of me showing the difference in medical records.   https://failuretolisten.com/2014/01/16/which-chart-is-my-real-chart/


A power point will follow later next week along with more information on Littler’s relationship with senior management at MCAD.


Revised 1/03/2015

Author: Angela Grant

I am a first generation Jamaican immigrant whose experiences and accomplishments were made possible by the courage, sacrifices and the heroic acts of many whose bodies have rotted away in unmarked graves. Those are my heroes. Their sacrifices and death paved the way for my children and I. Failure to Listen is a token of my eternal gratitude. Failure to Listen is a tribute those generations of unmarked graves occupied by people of all races whose ultimate sacrifice of life opened the door for me and others, THANK YOU. Failure to Listen https://failuretolisten.wordpress.com/ uses cultural lenses to appreciate and understand the relationships between current events and our values, beliefs and attitudes. Culture is everything without it we are nothing. Failure to Listen will take you on a journey to recognize the beauty of our differences as the seeds to creativity, innovation and resolving disparities. By sharing my personal and professional experiences, I hope to do justice to the perspectives of those who are rarely heard or listened to. This site is not to incite anger but rather to provoke thought. It is my hope that Failure to Listen will work to foster intergroup dialogues and motivate readers to step outside the box and get to know ALL PEOPLE. In the spirit of Martin Luther King, let's join hands and remember his famous speech about a dream... A small group of thoughtful people could change the world. Indeed, it's the only thing that ever has. -Margaret Mead

38 thoughts on “aAngryBlackLady at the Inhumane and Harmful Care Received at Tufts Medical Center ED”

  1. Sorry your health-care betrayed you. Thanks for sharing your story. Canada is no better. You wanna watch out for that dreaded “uncooperative.” label, I got that once, while in a near coma, the “doctor” said, well you weren’t really responding you know. Here’s to accountable health-care with over-sight!!! Dare to dream with me!

    Liked by 1 person

    1. Yes, the “uncooperative” or “combative” label. Those labels follow you as a patient and bias the care you receive.

      What disturbed me most was the blind ears of the Board of Medicine and Health and Human Services. I recall voicing my concern about receiving a REDACTED chart, where all the names of the medical providers (doctors and nurses ) were blacked out. The response was that I did get eventually (2-3 years later) receive the full chart. The redacted medical record I first received utterly ignored.

      The hospital ED diagnosed alcohol intoxication without an alcohol level, in the face of a head injury, the need for surgery, and a patient behaving abnormally. The Board did not even look into the care to see it was substandard.

      It’s difficult when you receive medical poor care to report it let alone sue.

      Liked by 1 person

      1. I think it’s pretty much standard operating here to withhold as much as possible, they’ll even use another patient’s records, I have audio, filed in court proving the public hospital and the gang committed fraud, it’s been in civil proceedings since 2013. After the court indicated I won on a summary motion against the hospital and the surgeon and head of urology was noted by the college, a year after the hearings, the justice declared my evidence moot and found for the 4 law firms and 14 defendants. The court of appeal, where it seemed I won as well, rubber stamped the decision below and now we are at the Supreme Court of Canada, they will advise if they will hear my appeal. I never imagined our courts and medical boards were above the law and without oversight, and as an SRL, I had to right to be shat upon…. never in my wildest dreams.

        Liked by 1 person

        1. Yes, digital medical records made it easier to create multiple medical records for the same patient. The medical record you receive may not be the record submitted to regulators when they investigate the hospital. I was surprised to see a hospital administrative risk management department engaged in fraud, openly without any fear of the law.

          I’m amazed you experienced similar in Canada. Part of the problem in the US is that regulators often come from hospitals they now oversee, they exchange hats. Another problem is that malpractice lawyers as greedy now play in the sandbox with the hospitals and their lawyers, making it impossible for ordinary patients harmed by the medical system to find malpractice lawyers willing to sue on a contingency basis.

          I looked at your blog site; I was impressed at the level of organization and details about the court proceedings. Good luck! I learned when you fight an entity much larger and more powerful than yourself; it’s better to attack them on multiple issues that will involve investigation by various independent agencies. Such an enemy is difficult to defeat in open combat.
          If that makes sense to you, let me know if I can help. Persevere!

          Liked by 1 person

          1. Thank you Angela! I too am constantly surprised by how our public, and your “for profit” (trust me, ours if for profit too!!) health-care have so much in common. Here they too will commit fraud without much risk of prosecution or even accountability. Worse, our public, our universal (ya right!, try marginal) health-care, once that maims you, you’re on your own, our public tax dollars will fund the trough for the other sides’ defence, to make sure you never live to see a dime, from your public health-care, that sucks up about 50% of our taxes. Thanks for the advice, I certainly will, thank you for your support. If there’s anything I can help you with, drop a line.

            Liked by 1 person

  2. I was reading your note on what happened and I am stunned. I am stunned because (at least in California) you can request all medical records (albeit usually for a fee) that gives you all the names and all the story in the background. These forms are the ones I am working on now and filing all kinds of cases against the doctors, the hospitals, 2 pharmacies, 1 nurse, and 1 skilled nursing facility for the mistreatment of my mom–who died by the way on the 10th of April as a result of such growth negligence. She had serotonin syndrome and was treated for everything but serotonin syndrome. That woman had to endure treatment for schizophrenia, Alzheimer’s, psychosis, etc., you name it, they treated her for it and she had none of those. It is my anger of her mistreatment that made me start my blog cluelessdoctors.com on spreading the word. I will see if I can share your blog here on mine… This is beyond being clueless; this is downright racial in my mind, but that is part of how clueless the medical system is. They treat symptoms rather than cause–like you wrote no one ever asked WHY you fell they just made an assumption… this is true for the whole medical system today: no one ever asks or looks into why something happens… they just treat you for whatever symptoms you have.


    1. Dwayne, you make that challenging. Please send me an email address using my contact form, in the ‘About Me and My Blog’ tab or Follow me back on twitter so I can send you mail. Looking forward to our conversation.


  3. Regarding your tragic experience with our inhumane and evil health care system it is with sincere compassion I greet you. Angela, it is unfortunate we live in a society where the mindset and internal thinking of man has been infected with incurable diseases diagnosed as stereotype, racist and hatred. Remain vigilant in your pursuits and may your emotions be tempered with delight knowing your efforts have already made a difference!! PEACE Dwayne O. Taplin


    1. Thank you, Dwayne.

      Something happened to our system.. We lost quality and with quality went health so we are lacking a healthcare system.

      Wonderful reading your note this morning.



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