Lessons from Jeff Weiner, LinkedIn’s Networker-in-Chief

Jeff Weiner sounds like a leader, does he care about the customer experience at LinkedIn?



LinkedIn Speaker Series: Jeff Weiner, Reid Hoffman and Ben Casnocha




Jeff Weiner is determined to read the letter, even if he’s running a tad late. For more than an hour the chief executive of LinkedIn has been holding forth on everything from management techniques to employee satisfaction, as well as reflecting on his own career path. These topics are particularly germane to his business, of course, and Weiner gets excited talking about them. His company is all about helping people realize their career goals. Its booming website maintains a permanent, real-time résumé for its users and makes money by matching recruiters with job seekers. But for each minute that Weiner extends the discussion, his packed schedule gets more and more backed up: He’s due to leave later in the day to speak at an advertising conference in Cannes, and at the moment a highly rated engineer who is considering leaving the company waits outside his office to tell the CEO…

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Author: Angela Grant

I am a first generation Jamaican immigrant whose experiences and accomplishments were made possible by the courage, sacrifices and the heroic acts of many whose bodies have rotted away in unmarked graves. Those are my heroes. Their sacrifices and death paved the way for my children and I. Failure to Listen is a token of my eternal gratitude. Failure to Listen is a tribute those generations of unmarked graves occupied by people of all races whose ultimate sacrifice of life opened the door for me and others, THANK YOU. Failure to Listen https://failuretolisten.wordpress.com/ uses cultural lenses to appreciate and understand the relationships between current events and our values, beliefs and attitudes. Culture is everything without it we are nothing. Failure to Listen will take you on a journey to recognize the beauty of our differences as the seeds to creativity, innovation and resolving disparities. By sharing my personal and professional experiences, I hope to do justice to the perspectives of those who are rarely heard or listened to. This site is not to incite anger but rather to provoke thought. It is my hope that Failure to Listen will work to foster intergroup dialogues and motivate readers to step outside the box and get to know ALL PEOPLE. In the spirit of Martin Luther King, let's join hands and remember his famous speech about a dream... A small group of thoughtful people could change the world. Indeed, it's the only thing that ever has. -Margaret Mead

5 thoughts on “Lessons from Jeff Weiner, LinkedIn’s Networker-in-Chief”

  1. I found it ironic that in his “letter” to his father he says he doesn’t care about making money, just helping others through problem solving. Funny, he wasn’t helpful at all and didn’t solve any of my problems when I was with LI, but they sure wanted more money from me –which is why I left. Apparently, many others felt the same if their stock dropped 40%. That’s a pretty substantial slide.

    Liked by 1 person

    1. I think he has authenticity down to an art so does Reid. LinkedIn stock price skyrocketed yesterday. They are buying a news alert service. Content gets viewers.

      Do you realize LinkedIn has not turned a profit? Their concepts and theories sound great but are not aligned with their actions. Mal-alignment of values and actions leads to adaptive problems, making transformational tour of duties challenging and unlikely for productive employees as well as foundational tour of duties.


  2. I remember the connection requests from this gentleman. I was impressed. Following him I noticed this trait in him. Asking for the connection. I don’t know him, but he takes time for the little guy. I don’t spend much time on LinkedIn very much anymore. But with the help of you Angela, Dr. Chip Evans, John Smith and LinkedIn I was ingrained well with what’s important.

    Now it only LinkedIn would follow do the same as him.


    1. He says great things and I gather it is great to work there but what about the customers who are not part of LinkedIN network of intelligence. What efforts are made to help build trusting relationships with customers (LI members)? Based on personal experience communication or rather customer service does not exist or is under the supervision of computers (losing that personal touch necessary for successful trusting relationships).

      In addition, there is no transparency. I will add a lengthy video where both he and Reid Hoffman discuss Reid’s new book, Alliance. I watched the entire video–it was fascinating.

      They are both great and seem very sincere so what is wrong with LI?


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