To vent my anger, I started Failure To Listen (FTL). I was angry at Tufts Medical Center for its cruelty and harmful emergency department care after I presented with new-onset hypertension, head injury, and altered mental status. That experience shattered my world, putting me in a downward spiral and eventually in a hole. For five years, I said and did things with little recollection, except for recurrent flashbacks. In 2017, my new neurologist diagnosed traumatic brain injury (TBI). To have a diagnosis and finally understand what was happening to me was bittersweet.
Knowledge is power.
I want to share the different aspects of that experience here.
I want to share how the EMTs treated me, how the nurses at Tufts laughed at me when I tried to communicate with a broken and a dislocated jaw.
I want to share how my medical record was redacted to hide the names of the healthcare providers. I want to share how the MA board of medicine responded.
I want to share the deception of the Massachusetts Commission Against Discrimination (MCAD) and how they protected Tufts Medical Center at my expense.
Sixty days later after I hit my head and presented with new-onset hypertension, I had a stroke. But I was almost committed to a mental institution because of the biases of a physician assistant and a psychiatrist at Southern New Hampshire Medical Center. They threatened me! New Hampshire board of medicine did not care.
I want to share how lawyers did not want to represent me. However, when a white man presented the same story, they were eager to take the case.
Having TBI makes it difficult for me to communicate clearly or write for long periods. Please be patient with my writing. I have a story, and it’s an important one. One that I hope will help doctors and administrators provide healthcare that is safe for all patients.
Please share your healthcare experience in Massachusetts.